My thoughts on “unlimited vacation” policies
A “policy” can never perfectly implement an intent. This particular policy can be implemented for wildly different intents, hence its
I’m a person, not a contract
We’ve been qualifying video vendors this week. One of my top criteria is someone who doesn’t execute the same process
Legendary customer support
There’s one product at work that we all hate but we use because it’s sunk costs and their support team
When my system falls to pieces
When my trello, spreadsheet prioritizations, product roadmaps, or whatever fall to pieces I have two options: Fix them Get things
If I had one tip for presentation-makers
It’s that there’s a reason we’re listening to someone speak instead of reading (at 3x the speed). That reason has
Handling cancelations
We’ve all got our guard up. Constantly. And with good reason! I just handled my first cancelation at Pinwheel today.
Remember when LinkedIn wasn’t FB?
Here’s my theory: Telemarketers–>Telephones Politics–>FB FB–>LinkedIn Marketers–>Twitter Genuine Connection–>Genuine, 1:1, not-in-public connection Connection isn’t from a platform. It’s from people.
Did you know I have a podcast?
I do, kinda. It’s called “Own Your Platform” and was an awesome collaboration of Nathanael Yellis, Elijah Schow, and myself,