A brief sci-fi break worth your time
I keep saying “hey, Sara” to my intern when we’re on calls. And keep getting Siri instead. OH NAO!! What
Big rocks again…
I had to make some improvements, along with my marketing manager, to how we did big rocks. People were getting
Getting more from customer support: negotiation tip
Two major life events in the last three months radically increased my contact with customer support reps. 1. I got
Agile hack: when you don’t know what the plan should be
My marketing manager and I were trying to make our Trello boards more organized into marketing 1-week sprints. We were
Organisms and Templates of Trust
Continuing the series. Trustful Hires. Hiring with the idea that people are a commodity and/or game theory (they’ll try and
Molecules of Trust
(Why we’re talking about trust this week, and part 1, atoms of trust) Molecules for those who want to build
Atoms of Trust
On my product teams we often like to follow atomic design. (Brad Frost has the greatest explanation) Here are some
Trust is a magical ingredient
The more I learn about human relational dynamics the more convinced I am that trust is the critical ingredient of
The Cowboy Code
While driving across Wyoming I just learned that the state adopted The Code of the West as official state code.