It’s not the exact phrasing (“my pleasure,” “delighted to serve”). It’s the intention, the tone, the eye contact, the caring, the posture, the curiosity, the listening.
I believe great leaders are passionate. With that comes declarative statements and strong words. I’ve also learned the best leaders are amazing listeners. And they
Hi. I’m getting comfortable with the idea that sometimes a conversation is “work,” even if there’s not a deliverable like a spreadsheet, trello board, landing
When you’re starting a new scrappy business, one of the best ways to track equity/effort is to assign it based on effort and money spent
A synthesizer of neuroscience, classical rhetoric, philosophy, 5,000+ hours at whiteboards, high stakes presentations, Fortune 10 consulting, and startup growth.